Privacy Policy
Regent Advisory Ltd | Last updated: 6 May 2026
This notice tells you how we handle your personal information, why we collect it, and what rights you have.
1. Who We Are
Company: Regent Advisory Ltd (trading as Regent Advisory, Regent Advisory & HR and Regent HR)
Address: 11 Dormer Place, Leamington Spa, Warwickshire, CV32 5AA
Privacy contact: Privacy@RegentHR.co.uk or Privacy@RegentAdvisory.co.uk
We are registered with the Information Commissioner's Office (ICO) as a data controller.
2. What Information We Collect and Why
We collect personal information in the following circumstances:
When you contact us or make an enquiry
We collect your name, email address, telephone number, and company name when you submit a contact form or get in touch with us. We use this to respond to your enquiry and follow up where appropriate.
Lawful basis: Legitimate interests.
When we provide services to you or your organisation
We collect contact and employment information needed to deliver HR and management consulting services. This may include names, job titles, employment records, and HR data relating to your employees where you are a client organisation.
Lawful basis: Contract and legal obligation.
When you sign up for our newsletter or marketing
We collect your name and business email address. We only send marketing communications where you have opted in or where we have an existing professional relationship with you.
Lawful basis: Consent (new contacts) or legitimate interests (existing contacts). You can unsubscribe at any time.
When you leave us a review
If we invite you to leave a review on Trustpilot or Google, those platforms collect and manage your review data independently under their own privacy policies. We may pass your name and email address to facilitate the invitation. Participation is entirely voluntary.
Lawful basis: Legitimate interests or consent.
When you work for us
We collect the personal information needed to employ, pay, and manage our staff and contractors, including HR records, payroll information, and right to work documents.
Lawful basis: Contract, legal obligation, and where applicable, employment law.
3. Our Website
Our website is hosted by Squarespace. When you visit our website, standard usage data and IP addresses may be collected for security and analytics purposes.
Our full cookie policy is available at www.regenthr.co.uk/cookie-policy/ and www.regentadvisory.co.uk/cookie-policy/.
4. Who We Share Your Information With
We share your information with the following categories of third parties where necessary to deliver our services:
Organisation / Type
What They Do
Microsoft 365 - Email and document storage
HubSpot (EU hosted) - CRM and marketing communications
Xero (Data stored in USA) - Finance, invoicing, and payroll
Breathe HR (UK hosted) - HR records management
BoldSign (EU hosted) - Electronic signatures
GoCardless - Direct Debit payment collection (independent controller)
Squarespace (USA and other regions) - Website hosting
HMRC - Tax and statutory reporting (legal obligation)
Professional and legal advisers - Where necessary for legal or professional matters
We do not sell your personal data or share it with third parties for their own marketing purposes.
5. Use of AI Tools
We use AI tools, including Claude Team Plan and an AI meeting transcription service (tl;dv), to support the delivery of our services. We only process identifiable personal data through AI tools where we have appropriate authorisation and safeguards in place.
If we use AI transcription during a meeting with you, we will always tell you and ask for your agreement before starting. You can decline at any time.
6. International Data Transfers
Some of our service providers are based outside the UK or store data on servers outside the UK, including in the USA. Where this is the case, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or the UK International Data Transfer Agreement, to protect your data to UK GDPR standards.
For more information about specific transfers and the safeguards in place, please contact us at Privacy@RegentHR.co.uk or Privacy@RegentAdvisory.co.uk.
7. How Long We Keep Your Information
We keep your information only for as long as necessary. In general:
• Client and contact data is kept for the duration of our relationship, plus up to 3 to 6 years, depending on the nature of the records
• Marketing data is kept until you unsubscribe or for 3 years after our last interaction, reviewed annually
• Staff records are kept for the duration of employment plus 6 years
• Unsuccessful job applicant data is deleted within 6 months of the outcome
For full retention periods, please contact us at Privacy@RegentHR.co.uk or Privacy@RegentAdvisory.co.uk.
8. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Ask us to delete your data in certain circumstances
• Object to processing based on legitimate interests, including for direct marketing
• Withdraw consent at any time where consent is our lawful basis
• Ask us to restrict how we use your data
• Receive your data in a portable format where applicable
To exercise any of these rights, email us at Privacy@RegentHR.co.uk or Privacy@RegentAdvisory.co.uk. We will respond within one calendar month.
9. How to Complain
If you are unhappy with how we handle your personal data, please contact us first at Privacy@RegentHR.co.uk or Privacy@RegentAdvisory.co.uk, and we will do our best to resolve the issue.
If you remain dissatisfied, you can complain to the Information Commissioner's Office (ICO):
Address
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline
0303 123 1113
Website
10. Updates to This Notice
We review this notice periodically and update it when our practices change. The date at the top shows when it was last updated.
For the full version of our privacy notice, please email Privacy@RegentHR.co.uk or Privacy@RegentAdvisory.co.uk.